BoardDocs Support

No matter how good the technology is, it's useless without the necessary training and support. Our implementation, training and support specialists are second to none and are here to ensure your success. In fact, our entire support staff is directly employed by Emerald Data Solutions, they live in the United States and really answer the phone!

Need help? Call 800-407-0141 and just press #1 - seven days a week, 24 hours a day. You can also use your BoardDocs ID and log into this site to see the support documents reserved for our subscribers.

2017.12.20: BoardDocs Update


The service pack includes the following fixes:

  • When navigating to an agenda item returned in a search result, any associated attachments that the user has access to, would not display. 
  • "Close Without Saving?" message received when attempting to save an edit or a new item directly after conducting a Global search.
  • Meeting agendas due to be released in the first week of the month were not being released due to a computation error with the Public Release Setting.
  • Font colors were not printing.

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a Human

Want to talk to a person who can answer your questions?

Just get in touch with us by phone. Or, if you prefer email, use our web form.

800-407-0141 or Contact Us Online